Telestation Hub Call Center Platform
Cloud-based call center solution for customer support, sales, and help desk teams. Handle inbound and outbound calls with intelligent routing, IVR, recording, and real-time analytics.
Built for Every Contact Center
Empower your customer support, sales, help desk, and collections teams
Customer Support
Deliver exceptional customer service with intelligent routing
Sales Teams
Boost sales productivity with outbound calling
Help Desk
Streamline technical support operations
Collections
Optimize debt collection campaigns
Powerful Features
Everything you need to run a modern call center
Interactive Voice Response (IVR)
Multi-level IVR with voice recognition and self-service
- Multi-level menus
- Voice recognition
- Text-to-speech
- Custom greetings
Intelligent Call Routing
Route calls to the right agent every time
- Skill-based routing
- Round-robin
- Priority routing
- Time-based routing
Call Recording & Monitoring
Record, monitor, and analyze all interactions
- Automatic recording
- Call monitoring
- Call whisper
- Quality scoring
Real-time Analytics
Monitor performance with live dashboards
- Live dashboards
- Agent performance
- Queue metrics
- Call analytics
CRM Integration
Seamless integration with popular CRM systems
- Screen pop
- Click-to-dial
- Call logging
- Contact sync
Omnichannel Support
Handle voice, email, chat, and social media
- Voice calls
- Email tickets
- Live chat
- WhatsApp integration
How Telestation Hub Works
Simple 4-step process to transform your call center operations
Setup IVR
Configure call flows and menus
Add Agents
Onboard team with skills and routing
Route Calls
Intelligent routing to right agent
Analyze & Improve
Monitor metrics and optimize
Transform Your Call Center Today
Join leading contact centers using Telestation Hub to deliver exceptional customer experiences
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