Terms of Service

Last Updated: December 25, 2024

1. Acceptance of Terms

By accessing or using AEROSYNS services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

2. Description of Services

AEROSYNS provides enterprise IT solutions including:

  • Cloud infrastructure and managed services
  • SaaS applications (Nizsoft, SafeInn, HRMS, CRM, etc.)
  • AI and data analytics solutions
  • Cybersecurity services
  • Airport and railway IT solutions
  • Professional services and consulting

3. User Accounts

3.1 Account Registration

You must provide accurate, current, and complete information during registration and maintain the accuracy of such information.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

4. Acceptable Use Policy

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or viruses
  • Attempt unauthorized access to our systems
  • Interfere with service operations
  • Use services for illegal or harmful purposes
  • Resell or redistribute services without authorization

5. Intellectual Property

5.1 Our IP Rights

All content, software, and materials provided through our Services are owned by AEROSYNS or our licensors and protected by intellectual property laws.

5.2 Your Content

You retain ownership of content you upload to our Services. By uploading content, you grant us a license to use, store, and process it to provide our Services.

6. Payment Terms

6.1 Fees and Billing

You agree to pay all fees associated with your subscription or service usage as outlined in your service agreement.

6.2 Payment Methods

We accept various payment methods. You authorize us to charge your chosen payment method for recurring fees.

6.3 Refunds

Refund policies are outlined in your specific service agreement or SLA.

7. Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. Scheduled maintenance and unforeseen issues may cause temporary service disruptions.

8. Data Protection and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using our Services, you consent to such collection and use.

9. Warranties and Disclaimers

9.1 Service Warranty

We warrant that our Services will perform substantially as described in our documentation.

9.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AEROSYNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

11. Indemnification

You agree to indemnify and hold AEROSYNS harmless from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

12. Term and Termination

12.1 Term

These Terms remain in effect while you use our Services.

12.2 Termination

Either party may terminate the agreement with appropriate notice as specified in your service agreement.

12.3 Effect of Termination

Upon termination, your right to use the Services will cease, and we may delete your data according to our retention policies.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes. Continued use of Services after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai.

15. Contact Information

For questions about these Terms, please contact us:

AEROSYNS

Headquarters: Abu Dhabi, UAE

Phone: +971 556725264

General: info@aerosyns.com

Sales: sales@aerosyns.com