Terms of Service
Last Updated: December 25, 2024
1. Acceptance of Terms
By accessing or using AEROSYNS services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.
2. Description of Services
AEROSYNS provides enterprise IT solutions including:
- Cloud infrastructure and managed services
- SaaS applications (Nizsoft, SafeInn, HRMS, CRM, etc.)
- AI and data analytics solutions
- Cybersecurity services
- Airport and railway IT solutions
- Professional services and consulting
3. User Accounts
3.1 Account Registration
You must provide accurate, current, and complete information during registration and maintain the accuracy of such information.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3.3 Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.
4. Acceptable Use Policy
You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malicious code or viruses
- Attempt unauthorized access to our systems
- Interfere with service operations
- Use services for illegal or harmful purposes
- Resell or redistribute services without authorization
5. Intellectual Property
5.1 Our IP Rights
All content, software, and materials provided through our Services are owned by AEROSYNS or our licensors and protected by intellectual property laws.
5.2 Your Content
You retain ownership of content you upload to our Services. By uploading content, you grant us a license to use, store, and process it to provide our Services.
6. Payment Terms
6.1 Fees and Billing
You agree to pay all fees associated with your subscription or service usage as outlined in your service agreement.
6.2 Payment Methods
We accept various payment methods. You authorize us to charge your chosen payment method for recurring fees.
6.3 Refunds
Refund policies are outlined in your specific service agreement or SLA.
7. Service Availability
While we strive for high availability, we do not guarantee uninterrupted service. Scheduled maintenance and unforeseen issues may cause temporary service disruptions.
8. Data Protection and Privacy
Our collection and use of personal information is governed by our Privacy Policy. By using our Services, you consent to such collection and use.
9. Warranties and Disclaimers
9.1 Service Warranty
We warrant that our Services will perform substantially as described in our documentation.
9.2 Disclaimer
EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AEROSYNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
11. Indemnification
You agree to indemnify and hold AEROSYNS harmless from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.
12. Term and Termination
12.1 Term
These Terms remain in effect while you use our Services.
12.2 Termination
Either party may terminate the agreement with appropriate notice as specified in your service agreement.
12.3 Effect of Termination
Upon termination, your right to use the Services will cease, and we may delete your data according to our retention policies.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes. Continued use of Services after changes constitutes acceptance.
14. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai.
15. Contact Information
For questions about these Terms, please contact us:
AEROSYNS
Headquarters: Abu Dhabi, UAE
Phone: +971 556725264
General: info@aerosyns.com
Sales: sales@aerosyns.com