Airport Managed IT Services
24/7 managed IT services for mission-critical airport operations. Network Operations Center, helpdesk support, preventive maintenance, and SLA-based service delivery.
Our Managed Services
Comprehensive IT management for airport infrastructure
Network Operations Center (NOC)
99.9% uptime guarantee24/7 monitoring and management of IT infrastructure
- 24/7/365 monitoring
- Proactive issue detection
- Performance monitoring
- Capacity planning
- Incident escalation
- Change management
Helpdesk & Support
15-min response timeMulti-tier support for end users and IT systems
- L1/L2/L3 support
- Ticket management
- Remote support
- On-site support
- User training
- Knowledge base
Preventive Maintenance
Monthly maintenance windowsScheduled maintenance to prevent issues
- Patch management
- Firmware updates
- Health checks
- Performance tuning
- Backup verification
- Security updates
Performance Management
Monthly performance reportsContinuous optimization of IT systems
- Performance monitoring
- Bottleneck identification
- Capacity planning
- Resource optimization
- Trend analysis
- Reporting
Service Packages
Choose the right level of support for your airport
Essential
Basic monitoring and support
- 24/7 NOC monitoring
- Business hours helpdesk
- Monthly maintenance
- Email support
- Quarterly reviews
Professional
Comprehensive managed services
- 24/7 NOC monitoring
- 24/7 helpdesk support
- Weekly maintenance
- Phone & email support
- Monthly reviews
- On-site support (8 hours/month)
Enterprise
Premium support with dedicated team
- 24/7 NOC monitoring
- 24/7 priority helpdesk
- Continuous maintenance
- Dedicated account manager
- Weekly reviews
- Unlimited on-site support
- Proactive optimization
Systems We Monitor & Manage
Comprehensive coverage of all airport IT systems
Benefits of Managed Services
Reduced Downtime
Proactive monitoring prevents issues before they impact operations
Cost Savings
Predictable monthly costs instead of unpredictable break-fix expenses
Expert Team
Access to specialized airport IT expertise 24/7
Focus on Core Business
Let us handle IT while you focus on airport operations
Let Us Manage Your Airport IT
Get a customized managed services proposal for your airport
Request Proposal